The Work Trend Index published in recent months by Microsoft allows us to understand the current global situation where the pandemic alert levels rose again in autumn and to better understand future scenarios.

In recent months, the health emergency and the need for social distancing have drastically changed working habits, and the recurring question relates to what the future holds.


The survey in question covered 6 countries, including Italy which had to manage the pandemic from the outset. For sure, the results of the research are interesting and highlight two key aspects:

– according to some stress indicators, it seems that remote collaboration is more mentally challenging than face-to-face collaboration;

– the study of stress indicators shows that video meetings cause strain which is more significant during video conferences than in other work activities such as managing emails.

The two results are the consequence of the need to continuously focus on the screen to get important information, the reduced availability of paraverbal signals that typically help to manage the conversation, the screen sharing that prevents visualizing correctly the people one is interacting with.

Many other findings depict a scenario of the probably irreversible changes that the pandemic has brought about in the work culture.

For its part, Microsoft immediately released the new features of Teams, the tool that can change most the ‘rules of the game’ to evolve towards a new way of working by increasing remote collaboration and reducing sources of stress.

The release plan of the new features is still ongoing and shall go on up to the end of the year.

As a Gold Partner, Digix is able to accompany customers along the discovery of the value that the new Microsoft Teams features bring to Digital Transformation processes.

From Dynamic View to Live Reaction, here’s where you can learn more about all the new features that will gradually come to market.